Ibrahim implemented a system proposed by an IBAP team to help him better handle his finances. The new system records the daily activities of the business and allows Ibrahim to be more organized.
Personal Story of Fatima Usman, Ibrahim’s sister:
Fatima Usman is Ibrahim’s sister. She is 22 years old and currently attending the College of Education in Bauchi. Fatima is studying business and education, and one day she hopes to be a school teacher. Ibrahim helps pay for his sister’s tuition, school materials, food, and transportation in hopes that one day she will achieve her goal.
Personal Story of Jamilu, a trusted colleague:
Jamilu is the owner of another trusted phone repair service. When Ibrahim is too busy to repair phones he gives them to Jamilu because he respects the quality of Jamilu’s repair. Jamilu is a graduate of Abubakar Tafawa Balewa University Bauchi and repairs phones full time. He works hard to support his wife and two children.
Personal Story of Abdulkadir Bello, Customer:
For the past five years, whenever Abdulkadir Bello had an issue with his cell phone, he has always brought it to Ibrahim. Abdulkadir attends school with Ibrahim and is studying computer science. He trusts the service Ibrahim provides and used Ibrahim’s business to help him fix his charging port, screen, and the basic functioning of his phone.
a. How to fix phone charging point (especially high earn device)
b. How to troubleshoot phone screen malfunction
c. How to fix a SIM card belt to function normally again
d. Switch/volume button malfunction when fix (sometimes)
e. Fixing a flex of a touch screen phones without replacing it with a new one
f. How to advertise new phone repair plans
g. Schedule calendar for customer